Delivery & Shipping Policy
Our services are only available for addresses within the Capital Governorate (Amman) or Alzarqa, any shipments outside the Capital Governorate or Al-Zarqa are not available at this time.
The delivery will be fulfilled on working days (from Saturday to Thursday). Delivering orders starts at 12:00 PM and continues till 8:00 PM. There are 4 delivery time periods; 12PM-2:00PM, 2:00PM-4:00PM, 4:00PM-6:00PM, and 6:00PM-8:00PM, you can choose the time period you prefer for your order to be delivered, but you can’t specify the exact time for delivering within the specified time period.
The shipping cost for orders with a value less than 5JDs is 1.5Jds. The shipping cost for orders with a value more than 5JDs and that are requested to be delivered at the same day is 1.25JDs. The shipping cost of orders with a value more than 5JDs and that are requested to be delivered the next day is 0.99JDs.
After you place your order we will contact you to confirm the order, if the phone number provided is incorrect, you did not answer the phone, or we could not contact you for any other reason the order will not be shipped. After confirming the order, and after the order is shipped, the driver will send you an SMS including a link to his Whats-app account to share your location, so your order can be delivered at the specified time period, if you did not answer within 10 minutes the driver has the rights to leave without delivering your order.